Order

NEO

Home Robot

NEO Blue

$20,000 Ownership

  • Ownership with 3-Year Warranty
  • Premium Support
  • Priority Delivery

Product Specifications

General

  • Height 167 cm
  • Weight 30 kg
  • Battery Life Up to 8 hours
  • Charging Time 2 hours

Performance

  • Max Speed 5 km/h
  • Payload Capacity 20 kg
  • Operating Temperature -10°C to 40°C

Sensors

  • LiDAR 360° coverage
  • Stereo Cameras 4x HD cameras
  • IMU 9-axis inertial measurement
  • ToF Sensors 6x time-of-flight sensors

Connectivity

  • Wi-Fi 802.11ac
  • Bluetooth 5.2
  • Cellular 4G/LTE optional

Frequently Asked Questions

What is the delivery timeline?

Delivery typically takes 4-6 weeks after order confirmation. You'll receive tracking information once your NEO ships.

What is included in the warranty?

The 3-year warranty covers manufacturing defects and hardware failures. It does not cover damage from accidents or improper use.

Can I return my NEO if I'm not satisfied?

Yes, we offer a 30-day return policy. The product must be in original condition with all accessories.

How does the software update work?

NEO receives automatic over-the-air updates that improve performance and add new features. Updates are free for the first 5 years.

What kind of support do you provide?

We provide 24/7 premium support via phone, email, and live chat. Remote diagnostics and troubleshooting are included.

Is training included with purchase?

Yes, we provide comprehensive setup assistance and basic operation training either remotely or on-site depending on your location.